Privacy Policy
Last updated: July 2025
Taya Vietnam Food Co., Ltd. ("TAYA FOOD", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website tayafood.com.
1. Information We Collect
We may collect the following information when you use our services: • Personal information: Full name, email, phone number, company name when you submit a contact form or quote request. • Technical information: IP address, browser type, access time, pages viewed. • AI chatbot information: Conversation content with Taya AI to improve our consultation services.
2. How We Use Your Information
Your information is used for the following purposes: • Responding to quote requests and OEM/ODM product consultations. • Customer support and after-sales care. • Improving user experience on our website. • Sending information about new products and promotions (with your consent).
3. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. Data is transmitted via encrypted SSL/TLS connections.
4. Information Sharing
We do not sell, trade, or transfer your personal information to third parties, except when: • You have given your consent. • Required by law. • Necessary to provide the service you requested (e.g., shipping partners).
5. Your Rights
You have the right to: • Request access, correction, or deletion of your personal information. • Opt out of marketing emails at any time. • Contact us at anmtt@tayafood.com to exercise these rights.
6. Contact Us
If you have questions about this privacy policy, please contact: • Email: anmtt@tayafood.com • Hotline: (+84) 0945 614 800 • Address: 5C2 Hoa Binh, Binh Thoi Ward, Ho Chi Minh City